Why Choose DKJ Business Support Services?
– Industry Expertise
– First-Hand Knowledge
– Tailored Solutions
– Practical Insights
– Comprehensive Support
Need help to propel your private clinic towards operational excellence? Whether you’re just starting out, scaling up, or simply aiming to tighten your clinic’s efficiency, make DKJ your go-to team for comprehensive business support.
Unlock the full potential of your clinic with our tailored services, which are crafted to steer private healthcare providers towards success.
Meet the Team
Damian Johnson
Damian is co-CEO at DKJ and has several years experience in service improvement and compliance in the private sector. Damian heads up DKJ Bids and if you have any questions about bids, he is your first port of call.
Areas of Expertise
- Tender and Bid Management
- Operational Reviews
- Service Modelling
Away from work, Damian is an avid golf player and family man. He also tries to fit in yoga when he can!
Kiran Johnson
Kiran is co-CEO at DKJ and brings a wealth of academic knowledge and experience in working in the public sector. Kiran’s main role is primary care and compliance and will be your first point of contact.
Areas of Expertise
- Primary Care with expertise in general practice
- CQC Compliance
- Business Development
When not working, Kiran enjoys playing hockey and tennis as well as trying to fit in as many exercise classes as possible!
Claire Wilkinson
Claire is Operations Manager at DKJ and comes from a background of Operational Management in the private sector. More recently Claire has undertaken project management within Primary Care and more specifically General Practice, around Digital Transformation and Modern General Practice access.
Areas of Expertise
- Client and DKJ Associate queries
- Supporting DKJ Associates with their projects
- The general day-to-day running of DKJ, ensuring everything runs smoothly!
When not at work, you will find Claire getting muddy somewhere chasing her three children around, and when she manages to sneak off for some free time she fits in as much hockey as possible!
Types of Private Clinics we Help
- Cosmetic and Plastic Surgery Clinics
- Family Planning Clinics
- Private Dental and Orthodontic Practices
- Private Diagnostics Services
- Private Doctors and Consultants
- Private GP Services
- Physiotherapy and Rehabilitation Centres
- Slimming Clinics and Weight Management Services
- Travel Vaccination Clinics
- Vasectomy Clinics
- And Many More…
10 Reasons to Choose DKJ Support Services
- Unlock efficiencies: Streamline operations so you can focus on patient care.
- Custom solutions: From solo practitioners to multi-disciplinary teams, we tailor our services to your size and unique needs.
- Minimise risk: Prevent legal pitfalls with our thorough compliance and indemnity checks.
- Maximise profitability: Intelligent fee-setting advice geared towards your market position.
- Safety First: Foster a culture of safety with our H&S frameworks.
- Industry Expertise: Leverage the knowledge of a team actively working in the healthcare sector, providing real-world insights that go beyond theory to help your clinic excel.
- First-Hand Knowledge: Gain guidance from a Primary Care Network Manager and private clinic owner, ensuring tailored support from professionals who understand the challenges you face.
- Tailored Solutions: Achieve your goals with bespoke support packages designed specifically for your clinic’s needs, whether you’re just starting out or looking to optimise operations.
- Practical Insights: Benefit from expert advice shaped by hands-on experience in setting up and managing thriving private clinics, giving you a clear path to success.
- Comprehensive Support: Focus on delivering exceptional care while we handle everything from CQC registration to business planning, governance, and compliance.
Ready to embrace the art of running a successful private clinic with DKJ’s business support? Let’s chat.
Our Support at a Glance
Defining your vision is the first step in building a busy, thriving private clinic. Together, we’ll uncover your deepest aspirations and chart a course to achieve your short-term goals, medium-term objectives, and long-term dreams. Whether it’s expanding your reach, elevating patient care, or revolutionising your entire industry, we’ll ensure your vision is crystal clear and backed by an actionable plan to turn it into reality.
Defining your vision is the first step in building a busy, thriving private clinic.
We’ll help you chart a course to achieve your short-term goals, medium-term objectives, and long-term dreams.
Expanding your reach? Improving patient care? Revolutionising your entire industry? Whatever your aims we’ll ensure your vision is crystal clear with an actionable plan to turn it into reality.
Struggling to stand out? Start by understanding your clinic’s strengths and what your patients truly need. With our help, you’ll develop a value proposition that captures attention, builds trust, and inspires action, turning potential patients into loyal advocates for your clinic.
Fail to plan, plan to fail as the old saying goes.
Set actionable objectives and track progress toward your clinic’s growth.
We’ll guide you in creating a business plan with defined goals, measurable outcomes, and a clear strategy to build and scale your operations efficiently.
Your new watertight plan will make you primed to execute with confidence and efficiency.
In a crowded market, understanding your competitive landscape is critical.
We’ll conduct a deep-dive analysis to uncover your rivals’ strengths, weaknesses, and strategies. We can then clearly position your clinic, identify unmet needs, and develop a strategy that allows you to outshine the competition.
Gain clarity on your clinic’s financial health.
We’ll work hand-in-hand with you to identify areas to reduce costs, increase revenue, and align your financial framework to drive profitability.
You’ll soon have a robus business that’s profitable too!
Regulatory requirements and industry standards are non-negotiable.
We’ll make that process seamless.
Get your clinic off the ground with CQC and Ofsted registration and crafting comprehensive policies and procedures.
We’ll handle the details so you can focus on delivering exceptional patient care.
With airtight governance in place, you can operate with confidence, mitigate risk, and solidify your clinic’s reputation.
What our Clients Say
DKJ are always approachable and responsive to work with and have a multitude of programmes and service areas that they can deliver. GP Task Force Derbyshire has collaborated with DKJ for the last 4 years and we’ve always been delighted with the quality and knowledge of its facilitators. We keep going back to Kiran and her team as we feel we have built a strong level of trust between our organisations collaborating on training and development opportunities. Like GPTF, they understand and support general practice.
We used DKJ Support Services through March to June 2023 to help us with 2 procurements. These procurements overlapped and our federation knew that we would need professional assistance to ensure that we could meet the submission deadlines. We had never used professional bid writers before and we chose Damian and DKJ as we felt they would be closely linked to us and would get to know our business well and therefore be able to present our case in the best possible light. We did not want to have some distant bid writers that that working on our business case that we didn’t meet at interview stage – procurement timetables are tight enough as they are – we didn’t want to keep explaining our business to lots of new team members in a short space of time. We had a direct, personal relationship with Damian and he fitted in seamlessly with our procurement demands – even when the procurement timetable kept changing. Damian had regular catch ups over Teams so we always felt synchronised and that we were all working well together. The quality of the bid writing was excellent and Damian helped us stay organised. He was very familiar with NHS requirements and helped direct us when we needed to collect information. We really valued the quality of his work and the personal contact. We successfully won both bids. We would not hesitate to use DKJ again.
Like many PCNs, we were struggling to formulate a plan to implement across our network in order to satisfy ourselves that we had covered all aspects of the DES contract, from board governance and the partnership agreements through to what we needed to do to deliver other aspects of the contract such as the IIF indicators. We were discussing this with other network staff in the City and someone recommended DKJ. Having explained to DKJ what we were struggling with, Kiran @ DKJ suggested that we undertake a ‘stock check’ to identify those areas which we needed to focus on. Kiran worked with us on this and it resulted in us having a structured approach to those outstanding areas that needed attention. We have now worked through the stock check and are satisfied that we are on track with all aspects of delivering against the PCN DES. We were very impressed with Kiran’s approach, which was professional and supportive. With her help, and using her framework, we now feel that we can manage the requirements of the contract effectively. Thanks Kiran and DKJ!
Sarah has been an absolute pleasure to work with. I found Sarah to be very professional and approachable throughout the process of supporting us with our CQC registration. Even when we were faced with a couple of challenges along the way she always remained calm and worked out a solution to the problem. Please pass on my heartfelt gratitude to Sarah – without her I could not have got everything done so quickly.
The CQC Single Assessment Framework webinar I attended, covered the CQC’s plans and how this new framework is different to the CQC’s previous inspection process. The detail was highly relevant and prompted me to explore with my colleagues and staff, the key areas for the CQC and the essential evidence the CQC will expect from our GP Practice. A great webinar and very thought provoking and highly recommended for GP Practice Managers and staff involved in the CQC Planning process.
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