Primary Care Network Training

At DKJ, our PCN Manager training courses are designed to give you the hands-on knowledge and tools you need to run your Primary Care Network effectively – no jargon, no theory, just what works in the real world. Delivered by experienced PCN managers, specialist lawyers from Hill Dickinson, and medical accountants from Pow and Thomas, these modules cover everything you need to know to manage your PCN with confidence and clarity.

Module 1 – The Requirements of a PCN Business Manager
Understand what the role really involves beyond the job description. This module covers:

• Governance essentials, DES delivery, ARRS roles and managing service provision
• Practical SWOT and PESTLE analysis to identify your PCN’s challenges and opportunities
• Navigating PCN agreements, data sharing protocols, and third-party contracts
• Making ARRS roles work efficiently across your network
• Exploring whether becoming a limited company is right for your PCN
• Understanding how PCNs fit within Integrated Neighbourhood Teams and the wider NHS system

This session lays the foundation for your PCN management journey and helps you clarify where you and your practices want to go.

Module 2 – Running Your PCN with Pow and Thomas Accountants and Hill Dickinson Lawyers
Finance and governance are at the heart of a sustainable PCN. This module focuses on practical skills:

• Understanding funding streams – core and local – and how to access them
• Prioritising expenditure to make every pound count
• Legal structures, network agreements, and managing staff liabilities
• Clear, jargon-free explanations of forecasting, year-end accounts, VAT, IR35, and pensions

Gain the confidence to manage legal and financial risks and maximise your PCN’s impact.

Module 3 – The Future of PCNs and Integrated Teams
Prepare for the evolving landscape of primary care and integrated teams:

• Working within Integrated Neighbourhood Teams and fostering pan-PCN collaboration
• Building income streams beyond the DES by adopting a commercial mindset
• Embracing digital transformation to reshape care delivery
• Using population health management to tackle health inequalities
• Developing collaborative leadership skills to influence without authority and engage teams through change

This session focuses on preparing your PCN for future contracts like SNP and MNP and the shift to neighbourhood-based care.

Module 4 – Planning for the Future
Bring it all together with a focus on practical planning:

• Setting clear short-, medium-, and long-term PCN visions
• Workforce and financial planning that works in practice
• Ensuring the right people are around the decision-making table
• Reflecting on learning and shaping actionable next steps

Why Choose DKJ?

Our courses are delivered by PCN managers with frontline experience, alongside expert legal and financial professionals who understand the complexities you face. We cut through the noise to give you real-world solutions that you can apply immediately to run your PCN confidently and compliantly.

The world of Primary Care Networks (PCNs) is constantly evolving, with multiple complex factors influencing how you lead and deliver care. At DKJ, we understand the challenges you face – from integration and digital transformation to population health management and financial sustainability.

Our tailored course is designed to help you answer critical questions, including:

• Where is your PCN now, and where do you want it to be – considering both internal dynamics and external pressures?
• Which areas should you prioritise, such as integration, digital innovation, population health management, and generating sustainable income?
• How can you lead your PCN effectively in this fast-changing environment?
• What does it mean to lead integrated teams, and how do you define your role within them?
• How do you develop a clear PCN vision and secure buy-in from all stakeholders?

What This Course Covers

• Your PCN Today and Tomorrow
  Understand your current position and define where you want your PCN to be in the evolving healthcare landscape.
• PCNs and the Changing World We Work In
  Explore the impact of the digital revolution, population health management, commercial opportunities, and integrated care on your PCN.
• Leadership and You
  Discover your leadership style and identify who you are leading—both within your PCN and across integrated teams.
• Effective Leadership Skills
  Develop communication strategies, situational and resilient leadership techniques, and ethical decision-making skills for leading at scale.
• Leading Integrated Teams
  Learn how to build strong partnerships, foster collaborative leadership, manage conflict, and guide your teams through change.
• Planning for the Future
  Create a compelling PCN vision, engage the right people around the table, and develop practical workforce and financial plans.

This course is perfect for PCN Clinical Directors, PCN Managers and Board Members who want real-world leadership skills to confidently navigate the new and uncertain primary care environment now and in the future.

Designed specifically for Primary Care Network (PCN) Clinical Directors and Board Members, our training programmes provide practical, real-world knowledge to help you navigate the complexities of running and leading your PCN effectively.

Module 1 – Understanding the Role and Core Responsibilities

Gain a clear understanding of the Clinical Director and Board Member roles beyond the basics. This module covers:

• Governance essentials, DES delivery, ARRS roles, and service provision management
• Practical SWOT and PESTLE analysis to identify your PCN’s unique challenges and opportunities
• Navigating PCN agreements, data sharing protocols, and third-party contracts
• Making ARRS roles work efficiently across your network
• Exploring whether forming a limited company is right for your PCN
• Understanding how PCNs fit within Integrated Neighbourhood Teams and the wider NHS system

This foundational session helps clarify your PCN’s current position and strategic direction.

Module 2 – Running Your PCN with Pow and Thomas Accountants and Hill Dickinson Lawyers

Finance and governance underpin a sustainable PCN. This module focuses on practical financial and legal skills:

• Understanding and accessing core and local funding streams
• Prioritising expenditure to ensure value for money
• Legal structures, network agreements, and managing staff liabilities
• Clear, jargon-free explanations of forecasting, year-end accounts, VAT, IR35, and pensions

Build the confidence to manage financial risks and maximise your PCN’s impact.

Module 3 – The Future of PCNs and Integrated Teams

Prepare for the evolving landscape of primary care and integrated neighbourhood teams with a focus on leadership:

• Working effectively within Integrated Neighbourhood Teams and promoting pan-PCN collaboration
• Building income streams beyond the DES by adopting a commercial mindset
• Embracing digital transformation to reshape service delivery
• Using population health management to address health inequalities
• Developing collaborative leadership skills to influence without formal authority and engage teams through change

This session equips you to lead your PCN confidently through future contracts such as SNP and MNP and the shift towards neighbourhood-based care.

Module 4 – Planning for the Future

Bring your learning together with practical forward planning:

• Setting clear short-, medium-, and long-term PCN visions
• Workforce and financial planning grounded in real-world practice
• Ensuring the right people are engaged around the decision-making table
• Reflecting on progress and shaping actionable next steps

Why Choose DKJ?

Our training is delivered by experienced PCN leaders alongside expert legal and financial professionals who understand the challenges you face. We provide real-world solutions – cutting through jargon and theory – to equip you with the skills and confidence to lead your PCN effectively and compliantly.

At DKJ, our PCN Manager training courses are designed to give you the hands-on knowledge and tools you need to run your Primary Care Network effectively – no jargon, no theory, just what works in the real world. Delivered by experienced PCN managers, specialist lawyers from Hill Dickinson, and medical accountants from Pow and Thomas, these modules cover everything you need to know to manage your PCN with confidence and clarity.

Module 1 – The Requirements of a PCN Business Manager
Understand what the role really involves beyond the job description. This module covers:

• Governance essentials, DES delivery, ARRS roles and managing service provision
• Practical SWOT and PESTLE analysis to identify your PCN’s challenges and opportunities
• Navigating PCN agreements, data sharing protocols, and third-party contracts
• Making ARRS roles work efficiently across your network
• Exploring whether becoming a limited company is right for your PCN
• Understanding how PCNs fit within Integrated Neighbourhood Teams and the wider NHS system

This session lays the foundation for your PCN management journey and helps you clarify where you and your practices want to go.

Module 2 – Running Your PCN with Pow and Thomas Accountants and Hill Dickinson Lawyers
Finance and governance are at the heart of a sustainable PCN. This module focuses on practical skills:

• Understanding funding streams – core and local – and how to access them
• Prioritising expenditure to make every pound count
• Legal structures, network agreements, and managing staff liabilities
• Clear, jargon-free explanations of forecasting, year-end accounts, VAT, IR35, and pensions

Gain the confidence to manage legal and financial risks and maximise your PCN’s impact.

Module 3 – The Future of PCNs and Integrated Teams
Prepare for the evolving landscape of primary care and integrated teams:

• Working within Integrated Neighbourhood Teams and fostering pan-PCN collaboration
• Building income streams beyond the DES by adopting a commercial mindset
• Embracing digital transformation to reshape care delivery
• Using population health management to tackle health inequalities
• Developing collaborative leadership skills to influence without authority and engage teams through change

This session focuses on preparing your PCN for future contracts like SNP and MNP and the shift to neighbourhood-based care.

Module 4 – Planning for the Future
Bring it all together with a focus on practical planning:

• Setting clear short-, medium-, and long-term PCN visions
• Workforce and financial planning that works in practice
• Ensuring the right people are around the decision-making table
• Reflecting on learning and shaping actionable next steps

Why Choose DKJ?

Our courses are delivered by PCN managers with frontline experience, alongside expert legal and financial professionals who understand the complexities you face. We cut through the noise to give you real-world solutions that you can apply immediately to run your PCN confidently and compliantly.

Bid Writing Training

Why it matters:

NHS commissioners compare multiple bids to decide who can deliver high-quality patient care at a reasonable cost. Without a strong, compliant bid, you won’t even be shortlisted. This session gives you the foundation to compete confidently, meet procurement requirements, and showcase your strengths.

What We Will Cover

• Understanding healthcare bids: What they are, why they’re necessary, and who can apply.
• Reading specifications and evaluation criteria: How to interpret weightings and compliance requirements.
• Structuring your bid: Introduction, methodology, experience, social value, and pricing.
• Meeting compliance and quality standards: CQC registration, safeguarding, GDPR, and ISO requirements.
• Showcasing your USP: Innovation, partnerships, and patient-centred care.
• Step-by-step bid writing process: Research, narrative building, evidence, social value, and final compliance checks

What You Will Learn

• How to translate NHS procurement rules into practice so you know exactly what commissioners expect.
• Ways to evidence quality and compliance with CQC standards, safeguarding, and data security.
• Practical strategies to anticipate evaluation criteria and tailor responses to score highly.
• How to embed social value into your bid and demonstrate measurable community impact.
• Skills to present your organisation’s strengths clearly and persuasively, building trust with evaluators.