Practical and Effective PCN Training

Primary Care
Network Training

Managing and leading a Primary Care Network comes with a lot of responsibility. From governance, finance and contracts to workforce, planning and partnership working, PCN leaders need to make confident decisions while keeping pace with a changing Primary Care landscape.

At DKJ Support Services, we provide practical, expert-led training designed specifically for the people responsible for leading and managing PCNs. Our courses focus on the areas that matter most in day-to-day PCN management and leadership, giving you practical knowledge, useful tools and greater confidence in your role.

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why pcn teams choose DKJ

12yrs

12 years experience training healthcare organisations

350+

Healthcare organisations supported

Trusted by PCNs Nationwide

Innovative General Practice Collaborative
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Conexus Healthcare
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Training for PCN Managers, Clinical Directors & Board Members

Practical Training for the Real-World Challenges of PCN Leadership

Our courses are designed around the responsibilities you face in your role, helping you understand the key issues, make informed decisions and plan confidently for the future.

Training Course

Leading Your Primary Care Network: Navigating Change and Shaping the Future

Look at the key challenges facing PCN leaders and how to respond to changes across Primary Care.

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Training Course

Practical Training for PCN Clinical Directors and Board Members: Leading Your Network with Confidence

Cover the main responsibilities of PCN Clinical Directors and Board Members, including governance, finance, legal issues, leadership and planning.

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Training Course

Everything you need to know as a Primary Care Network Manager

Cover the main areas involved in managing a PCN, including governance, contracts, finance, workforce and planning.

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Training Course

Bid Writing for GP Practices
and PCN's

Learn how to approach NHS healthcare bids, understand procurement requirements and put together clear, compliant bid responses.

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Not quite found what you’re looking for? No problem. Get in touch to discuss your requirements and we’ll help you find the right training for your PCN.

Need help finding the right course?

Book a free 15-minute call with a DKJ training specialist to discuss how we can best support you.

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Training That Works for Your PCN

How we can Deliver your Training

We know it’s not always practical to fit training around your busy schedule. That’s why we offer flexible training options designed to work around you, wherever you’re based.


On-Site Team Training



Virtual Training Sessions



Bespoke Training Programmes


Discuss Your Training Requirements

Book a free 15-minute call with the DKJ team to discuss your role, requirements and the training options available.

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Practical Knowledge for Confident PCN Leadership

PCN Training Courses

Our training is designed around the responsibilities and challenges faced by PCN Managers, Clinical Directors and Board Members. From governance and finance to leadership, workforce, contracts and strategic planning, our courses focus on the practical knowledge you need to manage your PCN effectively and prepare for what comes next.

Course Overview

Leading Your Primary Care Network: Navigating Change and Shaping the Future

This course explores the key challenges facing PCN Clinical Directors, PCN Managers and Board Members, and how to respond to a changing Primary Care environment. It covers leadership, integrated working, population health management, digital transformation, financial sustainability and developing a clear vision for your PCN.

From £350+VAT

What we’ll cover:

  • Your PCN today and tomorrow – Understand where your PCN is now and where you want it to be, taking into account internal dynamics and the changing Primary Care landscape, including digital transformation, population health management, integrated care and opportunities to develop sustainable income.
  • Leadership and your role – Consider your leadership style and how you work with people within your PCN and across integrated teams, while developing effective communication, situational and resilient leadership skills, and ethical decision-making.
  • Leading integrated teams – Develop collaborative approaches to partnership working, conflict management and leading teams through change.
  • Planning for the future – Develop a clear PCN vision, engage key stakeholders and consider practical workforce and financial planning.
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Course Overview

Practical Training for PCN Clinical Directors and Board Members: Leading Your Network with Confidence

This course is designed for PCN Clinical Directors and Board Members, covering the key areas involved in leading and managing a Primary Care Network. It brings together governance, finance, legal considerations, leadership and strategic planning, with input from specialist legal and financial professionals.

From £350 +VAT

What we’ll cover:

  • Understanding the role and core responsibilities – Explore PCN governance, DES delivery, ARRS, service provision, PCN agreements, data sharing and third-party contracts, alongside practical tools such as SWOT and PESTLE analysis.
  • Running your PCN: Finance and governance – Understand core and local funding streams, expenditure and financial planning, alongside legal structures, network agreements, staff liabilities, VAT, IR35, pensions and year-end accounts.
  • The future of PCNs and integrated teams – Explore Integrated Neighbourhood Teams, pan-PCN collaboration, developing income beyond the DES, digital transformation, population health management and collaborative leadership.
  • Planning for the future – Develop short-, medium- and long-term plans for your PCN, covering vision, workforce, finances and stakeholder engagement.
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Course Overview

Everything you need to know as a Primary Care Network Manager

This course covers the key areas involved in managing a Primary Care Network, from governance, contracts and finance to workforce, integrated working and future planning. Delivered by experienced PCN managers, alongside specialist legal and financial professionals, the course focuses on the practical requirements of the role.

From £350 +VAT

What we’ll cover:

  • The requirements of a PCN Business Manager – Explore governance, DES delivery, ARRS, service provision, PCN agreements, data sharing and third-party contracts, alongside practical SWOT and PESTLE analysis.
  • Running your PCN: Finance and governance – Understand core and local funding streams, expenditure, financial planning, legal structures, network agreements and staff liabilities, as well as VAT, IR35, pensions and year-end accounts.
  • The future of PCNs and integrated teams – Explore Integrated Neighbourhood Teams, pan-PCN collaboration, developing income beyond the DES, digital transformation, population health management and collaborative leadership.
  • Planning for the future – Consider short-, medium- and long-term PCN planning, including workforce, finances, stakeholder engagement and developing clear next steps.
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Course Overview

Bid Writing for GP Practices and PCN's

This course provides an introduction to healthcare bid writing, covering the key stages involved in preparing a compliant and effective bid for NHS procurement opportunities.

From £350 +VAT

What we’ll cover:



  • Understanding healthcare bids – Explore what healthcare bids are, why they are used and who can apply.
  • Understanding and structuring your bid – Learn how to interpret specifications, evaluation criteria, weightings and compliance requirements, structure key sections including your introduction, methodology, experience, social value and pricing, and clearly showcase your organisation’s strengths, including innovation, partnerships and patient-centred care.
  • Quality and compliance – Explore how to evidence areas including CQC registration, safeguarding, GDPR and relevant ISO requirements.
  • The bid writing process – Work through the key stages of preparing a bid, from research and developing your narrative through to gathering evidence, addressing social value and completing final compliance checks.
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Find the Right Training for You

Book a free 15-minute call with the DKJ team to discuss your training needs and explore your options.

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What it’s like working with us

What Clients Have to Say

Review

A great webinar...highly recommend

The CQC Single Assessment Framework webinar I attended, covered the CQC’s plans and how this new framework is different to the CQC’s previous inspection process. The detail was highly relevant and prompted me to explore with my colleagues and staff, the key areas for the CQC and the essential evidence the CQC will expect from our GP Practice. A great webinar and very thought provoking and highly recommended for GP Practice Managers and staff involved in the CQC Planning process.

PG

Paul Gomm

Practice Manager, Chapel Row Surgery

Review

Great facilitator, and the content was great too.

Today’s supervision training was brilliant. Dr Rankin was such a great facilitator, and the content was great too. Good interation, and really great people working together. Heard a lot of information from other delegates about what’s working/not in Primary Care.

AB

Anna Baker-Barnes

Dudley & Netherton PCN

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 Training FAQ’s

PCN Training FAQs

Our courses are designed for PCN Managers, Clinical Directors and PCN Board Members. They provide practical guidance and insight to help those involved in PCN leadership, management and governance understand their roles and responsibilities and navigate the challenges of working within a Primary Care Network.

If you are looking to train several members of your PCN team, we can discuss your requirements and help identify the most suitable training option for your group.

Yes, we offer virtual training sessions, making it possible for teams to access training without the need to travel. Online sessions can be a convenient option for PCN teams and can be delivered in a format that supports interaction, discussion and questions throughout the session.

If you have particular topics, challenges or learning needs that you would like the training to address, please get in touch to discuss your requirements and we can advise on the options available.

Got a question we haven’t answered? Ask us using our enquiry form or call us on 07968 100276.

DKJ CQC EXPERTS

Meet the DKJ Leadership Team

Co-CEO

Kiran Johnson

Specialist in primary care, CQC compliance and healthcare growth strategy.

Co-CEO

Damian Johnson

Specialist in service improvement, operational reviews, bid management and healthcare business development.

Operations Manager

Claire Wilkinson

Experienced in healthcare operations, project delivery and primary care transformation.

Ready to Help

Need help choosing the right training? Let's have a 15-minute Chat.

Need a little help finding the right training? Have a quick chat with our team and we’ll help you find the best option for your organisation.

Book a Free 15-Minute Call
Or call 07968 100276

350+ healthcare organisations registered

•

12 year + training experience

•

Healthcare focused since 2015