Why Choose DKJ Support Services?
Industry Experts
Proven Success
Real-World Insight
Tailored Solutions
End-to-End Support
Stress-Free Compliance
Meet the Team
Damian Johnson
Damian is co-CEO at DKJ and has several years experience in service improvement and compliance in the private sector. Damian heads up DKJ Bids and if you have any questions about bids, he is your first port of call.
Areas of Expertise
- Tender and Bid Management
- Operational Reviews
- Service Modelling
Away from work, Damian is an avid golf player and family man. He also tries to fit in yoga when he can!
Kiran Johnson
Kiran is co-CEO at DKJ and brings a wealth of academic knowledge and experience in working in the public sector. Kiran’s main role is primary care and compliance and will be your first point of contact.
Areas of Expertise
- Primary Care with expertise in general practice
- CQC Compliance
- Business Development
When not working, Kiran enjoys playing hockey and tennis as well as trying to fit in as many exercise classes as possible!
Claire Wilkinson
Claire is Operations Manager at DKJ and comes from a background of Operational Management in the private sector. More recently Claire has undertaken project management within Primary Care and more specifically General Practice, around Digital Transformation and Modern General Practice access.
Areas of Expertise
- Client and DKJ Associate queries
- Supporting DKJ Associates with their projects
- The general day-to-day running of DKJ, ensuring everything runs smoothly!
When not at work, you will find Claire getting muddy somewhere chasing her three children around, and when she manages to sneak off for some free time she fits in as much hockey as possible!
Private Medical Services We Support
- Cosmetic surgery clinics offering invasive surgical treatments
- Family planning clinics
- Medical practitioners
- Private dental practices
- Private GP practices
- Physiotherapy clinics
- Slimming clinics and weight management
- Travel vaccination clinics
- Vasectomy clinics
CQC Private Clinic Compliance Partners You Can Trust
For private clinic owners, CQC compliance goes beyond mere tick boxes. It's about assuring your patients of the safety, efficacy, and quality of your care which is paramount as a private provider in your area.
Partnering with DKJ means aligning with a team that is not just about checking those boxes but boosting your clinic's standards to exceed CQC expectations with ease. Our flexible services help you find the right solutions tailored to your needs.
We’ve been proudly helping new private clinics and healthcare providers create their dream practices and clinics since 2014.
Complete CQC Registration Support for Your Private Clinic
Preparing your documents: From your statement of purpose to intricate policies and procedures, we tailor every document to reflect the uniqueness of your private clinic, ensuring you're not just prepared, but confident in your CQC registration.
Becoming a registered manager: Stepping into the role of a registered manager can be daunting for a small private clinic owner. We smooth out the process, assisting with everything from DBS applications to gathering necessary references, ensuring you're fully equipped for your newfound duties. This is particularly helpful for new providers in the medical field.
Proactive Preparation for CQC Assessments to Ensure Care Quality Commission Standards
Adapting to the rigours of regular assessments from the CQC can be whole new territory for some private clinics, especially when you're trying to manage the day-to-day demands of patients, appointments and staff. DKJ transforms this challenge into an opportunity.
Prepare with our mock inspections, team training and tailored compliance packages so you can easily keep on top of your CQC obligations and ensure your services meet the highest care standards. Enjoy the clinical career you always dreamed about, with less boring paperwork to take care of.
Expert Guidance for CQC Private Clinic Compliance and Smooth Registration
Achieve CQC compliance effortlessly with our tailored support packages for every stage of your CQC registration journey.
Document audits and template provision ensure your application is comprehensive and ready for submission.
Tailored advice helps align your clinic’s services with the Care Quality Commission's expectations, helping you deliver good care consistently.
Explore our packages to find the best fit for your private clinic’s needs.
CQC Registration Support & Pricing Packages
Achieve CQC compliance effortlessly with our tailored support packages for every stage of your CQC registration journey.
From document audits and template provision to full registration assistance, our CQC experts help ensure your application is comprehensive, compliant, and ready for submission.
Explore our packages to find the best fit for your CQC registration needs.
Transparent CQC Package Pricing for Private Clinics
For detailed pricing on each option, please contact DKJ directly.
Each option is offered as a one-time fee, providing streamlined support to ensure CQC registration readiness and full compliance, guided by expert insight. Perfect for new and established providers looking to stay compliant.
FAQs About CQC Compliance and the Care Quality Commission
CQC registration is required for all providers of health and social care services in the UK. It’s a legal mandate to ensure your services meet the standards of safety, effectiveness, and quality care.
Begin by visiting the CQC website to understand the specific requirements for your service type. You’ll need to prepare detailed documentation, including a statement of purpose, 34 Quality Statements and policies surrounding your care delivery.
Common pitfalls include underestimating the thoroughness required in the application documentation, not fully understanding the applicable standards, and inadequate preparation for compliance with those standards.
Familiarise yourself with the CQC’s Key Questions and prepare evidence that demonstrates how your service meets these standards. Regular internal audits and mock inspections can also be invaluable.
This can be through a Responsive Assessment where they will assess specific Quality Statements depending on their areas of concern or a Planned Assessment based on if you are a newly registered service, have not had an inspection within the last 5 years, was previously rated as Required Improvement or Inadequate or based on national priorities for your sector. During an assessment, CQC will go through a set of questions they have based on which Quality Statements they are looking at either remotely or onsite whilst also gathering evidence from different sources for example patients, clients, staff and your leadership team to corroborate your feedback to them. After this, CQC will develop a Quality Statement score based on the different evidence they have gathered and publish a short report on their CQC website.
Read our blog here.
Don’t panic. Review the details of the notice to understand the areas of non-compliance. Prepare an action plan outlining the steps you’ll take to address the issues, and consider seeking expert assistance.
Digital tools like Pathfinder for GP practices or other compliance management software can help organise documentation, track improvements, and ensure ongoing compliance with CQC standards.
Yes, if you believe an inspection finding is inaccurate, you can challenge it through the CQC’s fact-check procedure. You’ll need to provide evidence to support your case.
The days of not having an inspection for a few years are now over! The Care Quality Commission are constantly monitoring services and the providers they inspect and will contact you if they have an area of concern which results in a Responsive Assessment.
Read our blog here.
The CQC website has comprehensive resources. Additionally, professional compliance experts like DKJ can remove the guesswork and heavy lifting to offer tailored advice, training, and support services to help navigate the regulatory landscape. You can also check out our ‘News’ section where we provide a host of useful information.
What our Clients Say
DKJ are always approachable and responsive to work with and have a multitude of programmes and service areas that they can deliver. GP Task Force Derbyshire has collaborated with DKJ for the last 4 years and we’ve always been delighted with the quality and knowledge of its facilitators. We keep going back to Kiran and her team as we feel we have built a strong level of trust between our organisations collaborating on training and development opportunities. Like GPTF, they understand and support general practice.
We used DKJ Support Services through March to June 2023 to help us with 2 procurements. These procurements overlapped and our federation knew that we would need professional assistance to ensure that we could meet the submission deadlines. We had never used professional bid writers before and we chose Damian and DKJ as we felt they would be closely linked to us and would get to know our business well and therefore be able to present our case in the best possible light. We did not want to have some distant bid writers that that working on our business case that we didn’t meet at interview stage – procurement timetables are tight enough as they are – we didn’t want to keep explaining our business to lots of new team members in a short space of time. We had a direct, personal relationship with Damian and he fitted in seamlessly with our procurement demands – even when the procurement timetable kept changing. Damian had regular catch ups over Teams so we always felt synchronised and that we were all working well together. The quality of the bid writing was excellent and Damian helped us stay organised. He was very familiar with NHS requirements and helped direct us when we needed to collect information. We really valued the quality of his work and the personal contact. We successfully won both bids. We would not hesitate to use DKJ again.
Like many PCNs, we were struggling to formulate a plan to implement across our network in order to satisfy ourselves that we had covered all aspects of the DES contract, from board governance and the partnership agreements through to what we needed to do to deliver other aspects of the contract such as the IIF indicators. We were discussing this with other network staff in the City and someone recommended DKJ. Having explained to DKJ what we were struggling with, Kiran @ DKJ suggested that we undertake a ‘stock check’ to identify those areas which we needed to focus on. Kiran worked with us on this and it resulted in us having a structured approach to those outstanding areas that needed attention. We have now worked through the stock check and are satisfied that we are on track with all aspects of delivering against the PCN DES. We were very impressed with Kiran’s approach, which was professional and supportive. With her help, and using her framework, we now feel that we can manage the requirements of the contract effectively. Thanks Kiran and DKJ!
Sarah has been an absolute pleasure to work with. I found Sarah to be very professional and approachable throughout the process of supporting us with our CQC registration. Even when we were faced with a couple of challenges along the way she always remained calm and worked out a solution to the problem. Please pass on my heartfelt gratitude to Sarah – without her I could not have got everything done so quickly.
The CQC Single Assessment Framework webinar I attended, covered the CQC’s plans and how this new framework is different to the CQC’s previous inspection process. The detail was highly relevant and prompted me to explore with my colleagues and staff, the key areas for the CQC and the essential evidence the CQC will expect from our GP Practice. A great webinar and very thought provoking and highly recommended for GP Practice Managers and staff involved in the CQC Planning process.
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