December 2023 Newsletter

Good afternoon

Christmas is nearly here! Yet there is still so much happening in general practice with the CQC Single Assessment Framework being rolled out to southern practices from the 5th December, ARRS workforce budgets being debated and primary care networks beginning to prepare for what the future holds post March 2024.

Come join our free chats this month where we will be discussing all of the above and much more. We also have our Single Assessment Framework Masterclass on Wednesday 6th December and our last Ready Set Go Clinic on Good Comms and Engagement with your PPG on Wednesday 13 December.

If CQC isn’t your thing, we have our PCN Managers Chat on the 4th and the offer of a free PCN Health Check. Just book your place.

And finally, we at DKJ would like to wish you a merry Christmas and a happy 2024. Thank you for your continued support and we look forward to seeing many of you next year!


Primary Care Networks Manager Chat

Monday 4 December 12.00-12.30

Come and join other PCN Managers and Practice Managers form across the country chat about all things PCN at our free PCN Chat which is held on the first Monday of the month.

During our November PCN Chat we discussed:

  • Recruitment of specific ARRS roles including ANPs
  • The use of Mental Health Practitioners in PCNs and relationships with the local Trusts who employ them.
  • First Contact Practitioner Training requirements
  • PCN Planning for April 2024 and beyond.
  • The tax implications of a PCN limited company.
  • Changing lead practices within a PCN and the governance around this.
  • Primary care projects and services which supports them not entering secondary care.

Want to join our next one on Monday 6 November at 12pm? Reserve your seat below.

Masterclass: The Single Assessment Framework

CQC have announced their Single Assessment Framework Roll Out Dates for practices across the country with practices in the south starting to go through this from 5 December 2023, but do you know about the changes?

Join our Masterclass where we will cover:

  • The current process and how this fits into the ‘new world’
  • The components of the Single Assessment Framework
  • The Quality Statements
  • The We and Statements
  • The 6 evidence categories

How this will work in your practice

Sound good? Join our Masterclass on Wednesday 6 December at 13.00. Book your seat below.

CQC in General Practice Chat

Join our free CQC in General Practice Chat on the last Thursday of the month where practices from across the country chat about all things CQC.

At November’s CQC in General Practice Chat we discussed:

  • The Single Assessment Framework, how this will work in practice and the most recent updates on its roll out.
  • Feedback from a practice who is an adopter site and will be undergoing this next week (good luck!)
  • Update to MythBusters 104 & 106.
  • Hot Topic Inspection Themes for the 5 KLOEs
  • Feedback from DKJ mock inspections which we have undertaken in October and November.
  • PPGs and how to make them more patient representative.

Our next CQC in General Practice Chat is taking place this Thursday 21 December at 9am (a Zoom link will be sent on Wednesday), if you haven’t done so already make sure to book your seat below.

Good Comms and Engagement with your PPG

Are you part of a GP practice or a primary care network where recruitment, communication and engagement with your Patient Participation Group (PPG) is feeling a bit…well stale?

If you’re ready to power up your PPG efforts, you need to book a seat on our next Ready Set Go Clinic on Wednesday 13 December at 13.30.

CQC experts, DKJ and comms specialists, Primary Care Comms Clinic have joined forces to put on this refreshingly-different interactive session. By the end of it, you will:

  • Be clearer about the type of Patient Participation Group (PPG) you want for your practice or PCN and how this feeds into your CQC assessments.
  • Have more ideas on how to recruit new PPG members that represent your practice populations.
  • Discover some simple yet effective ways to keep in touch and communicate with your PPG.
  • Have a bunch of tips and tricks to inspire, develop and motivate your PPG members to get involved more.

Save the date and stand to reap the benefits of an energised, eager PPG that’s ready to make a difference in 2024. 🌟

Please email to book your place or for more information.


Free PCN Health Check

We are working with over 130 PCNs nationally, supporting them with a wide range of issues including:

  • PCN Governance – Network Agreements, Data Sharing Agreements, PCN Board Terms of Reference and Succession Planning
  • DES, IIF and CAIP Monitoring and Progress
  • ARRS Workforce Planning and making sure that you are maximising your budget.
  • Planning for April 2024 – looking at Integrated Neighbourhood Teams and how to prepare for a PCN.

During November and December, we are offering a free 30-minute PCN health check where we can discuss these matters as well as anything else you would like to chat about.

If this is of interest, please contact

Pathfinder and The Single Assessment Framework

Over the last month as GP Practices gear up for the ‘new world’ of CQC inspections with the Single Assessment Framework, we have been demoing our CQC Assessment tool Pathfinder. Pathfinder includes all of the new Quality Statements, I & We Statements and is helping lots of practices prepare for their CQC assessment.

Take a look and please do get in touch if you would like a demo or want to know more about packages of support.

Digital and Transformation Managed Service for Primary Care Networks

We are thrilled to be delivering another service with our friends Redmoor Health – the PCN Digital and Transformation Managed Service.

Our PCN Digital and Transformation Managed Service (DMS) brings together a multi-disciplinary team of primary care specialists and digital technology experts to support your PCN with Digital Improvement and Transformation and PCN Management. So what do we do?

  • Support your PCN leadership team to understand current national and ICB asks.
  • Hand hold you through the implementation of digital requirements and initiatives such as the Capacity and Access Improvement Plans.
  • Guide and support staff and leaders to understand and make the most of the practice and PCN tools.
  • Advising, guiding and training to shape your digital health provision roadmap.
  • Complimentary access to the PCN Profiling tool, Digital Maturity Index.
  • Provision of PCN Management including workforce planning and meeting contractual requirements, where required.

With funding options available through ARRS, Modern General Practice Transition or CAP funding, we can work flexibly to meet your local needs.

Fancy a chat about how we can support your PCN through this service? Get in touch

Work with Us

Are you looking for project work and have worked in health and social care?

We are pleased to be looking for more Associates to work on national projects and provide interim support to primary care and social care organisations. We are especially keen to hear from experienced bid writers who have worked in the sector and would like to pick up some project work.

If you have experience working in primary or social care, we would love to hear from you and have a chat with you about how you can support us with our growing portfolio of work in these sectors.

If you are interested, please drop us your CV or a short personal statement to our Operations Manager at

We look forward to hearing from you 😊

#cqc #inpsection #generalpractice #primarycare #compliance #cqc #compliance #generalpractice