Whilst the benefits of digital transformation are clear, implementing effective and inclusive digital general practice across primary care has been a challenge. When the ARRS announced that it would cover the cost of the Digital & Transformation Leads, the aim was that this would reduce pressure on GPs by implementing systems to streamline service delivery, optimise online services and reduce the admin burden while maintaining quality of care and improving accessibility for patients.

However, every PCN has different priorities and requirements from this post, and the skills needed are broad, requiring a complex mix of experience from digital expertise, strategic awareness to understanding operational excellence. Whilst this is a high-level role, the last thing a practice needs is an individual promoting top-down solutions that add pressure to existing practice staff. This is a function that should add value to the practice – and continue to add value as effective digital progression and service transformation is achieved.

It is thanks to first-hand knowledge of these challenges that Redmoor Health and DKJ have announced a new partnership to bring you the future of general practice, today. Bringing together the digital expertise of Redmoor Health, the organisation behind NHS England’s Digital Journey Planner, and the expertise of DKJ, a unique support service run by active primary care leaders with hands-on experience of delivering transformation, our aim is to evolve healthcare, enhance access, improve outcomes, and create a more accessible and sustainable health landscape for patients and providers.

Our collective ARRS-compliant Digital Managed Service provides PCNs with access to a team of not only digital but primary care delivery specialists, a dedicated Digital & Transformation Lead to attend PCN meetings to support priorities and lead on actions, staff coaching, as well as access to the wider Digital team skillset. They provide tools to help PCNs meet requirements on improvement planning, effective internal and external comms including social media, embedding online patient services, improving patient access, system optimization, enhanced delivery outcomes and workforce retention. With training and future planning expertise, we can assist with the facilitation of clinically led innovation and effective adoption of service and digital developments. With the deadline for ARRS workforce plans drawing closer, now is the perfect time to talk to us about how we can help your PCN and member practices to deliver on your digital and transformation goals.