This Masterclass is designed to help healthcare clinics – including GP practices, PCNs, and similar services – understand the role of the CQC and get ready for inspection. The session provides a clear introduction to the CQC, its key functions, and essential information to help you stay compliant.
Introduction to CQC
- Overview of the four core functions of the CQC
- What you need to know about CQC registration and how to check your compliance
- Understanding CQC’s enforcement powers and publication responsibilities
- Introduction to important Quality Statements and their relevance to your service
In-depth Inspection and Quality Statements
- Detailed look at the CQC Single Assessment Framework
- Deep dive into specific Quality Statements focusing on staff, teams, partnerships, and community engagement
- Practical advice to help you develop an action plan that improves compliance and prepares you for inspection
What you’ll learn:
- How teams share information and work together to plan, deliver, and coordinate care, including transitions, referrals, and discharges
- How to build strong partnerships with other organisations and communities to enhance services
- How to clearly demonstrate to the CQC that your service delivers seamless care through effective teamwork and collaboration
Who should attend:
Practice leaders, managers, and staff involved in care coordination, team management, or partnership working who want a clear understanding of CQC expectations and practical steps to prepare for inspection
If you’re a DKJ Pathfinder subscriber, you can evidence quality statements in real time through our platform.
Course Format
This course will be delivered via Microsoft Teams. You’ll receive your joining link a few days before the session. Each course runs with 3–12 delegates to support active participation and small-group discussion.
Please install Microsoft Teams on your own device before the course (rather than sharing a device with colleagues). As our sessions are fully interactive, please ensure your camera is switched on, and that your microphone and speakers are working.
If you need help using Microsoft Teams, support is available at:
- General Teams support: https://support.microsoft.com/teams
If you need to cancel your place, please let us know at least 24 hours in advance.
Please note that repeat non-attendees may not be invited to future Masterclasses and Deep Dives and may incur a fee.
Costs
All Masterclasses and Deep Dives are included free of charge for DKJ Health Hub and DKJ Pathfinder members as part of their subscription.
If you are not a DKJ Health Hub or DKJ Pathfinder member, the fees are: £30 per Masterclass and £15 per Deep Dive, per person. We will send you a payment link before the session, and kindly ask that payment is made before the session begins.
If you would like to join the DKJ Health Hub or subscribe to DKJ Pathfinder, please contact us at info@dkjsupportservices.co.uk